Shipping
Shipping: Available items will be shipped within 3 days of order placement. Bespoke items are custom made after the order is placed. Please consider this when placing your bespoke order and please allow for production time frames as follows:
Jewelry: 2 weeks
Small Décor Items: 2-4 weeks
Paintings: 6-8 weeks
All Artful Elegance pieces will arrive ready for your personal use or for gift-giving. We ship all packages with insurance and the tracking numbers will be emailed for your convenience. Invoices are not included in the box, but emailed instead.
Shipping is carried out by the US Postal Service (USPS) and thus Artful Elegance cannot guarantee specific delivery dates due to the possibility of unforeseen events that may affect parcel carriers.
Artful Elegance cannot reroute packages once the USPS has processed them, so please ensure your mailing address is correct at checkout. If an order is returned due to an invalid address, it will be processed as a return and a refund will be applied.
Additionally, once an order has been confirmed and successfully delivered to the provided shipping address, Artful Elegance will not be held responsible for lost or stolen packages. Please contact the USPS for any questions related to delivery.
Domestic shipping rates are as follows:
Order Type: Jewelry Only
Default Shipping Method: USPS Priority Mail
Shipping Cost: Free
Estimated Delivery Time: 2-3 business days from notice of item shipped
Order Type: Home Décor Only or with Jewelry
Default Shipping Method: USPS Priority Mail
Shipping Cost: $7.00 Flat Rate
Estimated Delivery Time: 2-3 business days from notice of item shipped
Order Type: Paintings
Default Shipping Method: USPS Priority Mail
Shipping Cost: $14.00 Flat Rate
Estimated Delivery Time: 2-3 business days from notice of item shipped
Order Type: Pick Up/ Local Delivery (Within 30 Miles of Bowie, MD)
Default Shipping Method: USPS Priority Mail
Shipping Cost: FREE
Estimated Delivery Time: 2-3 business days from notice of item shipped
Artful Elegance does not yet ship internationally.
Jewelry: 2 weeks
Small Décor Items: 2-4 weeks
Paintings: 6-8 weeks
All Artful Elegance pieces will arrive ready for your personal use or for gift-giving. We ship all packages with insurance and the tracking numbers will be emailed for your convenience. Invoices are not included in the box, but emailed instead.
Shipping is carried out by the US Postal Service (USPS) and thus Artful Elegance cannot guarantee specific delivery dates due to the possibility of unforeseen events that may affect parcel carriers.
Artful Elegance cannot reroute packages once the USPS has processed them, so please ensure your mailing address is correct at checkout. If an order is returned due to an invalid address, it will be processed as a return and a refund will be applied.
Additionally, once an order has been confirmed and successfully delivered to the provided shipping address, Artful Elegance will not be held responsible for lost or stolen packages. Please contact the USPS for any questions related to delivery.
Domestic shipping rates are as follows:
Order Type: Jewelry Only
Default Shipping Method: USPS Priority Mail
Shipping Cost: Free
Estimated Delivery Time: 2-3 business days from notice of item shipped
Order Type: Home Décor Only or with Jewelry
Default Shipping Method: USPS Priority Mail
Shipping Cost: $7.00 Flat Rate
Estimated Delivery Time: 2-3 business days from notice of item shipped
Order Type: Paintings
Default Shipping Method: USPS Priority Mail
Shipping Cost: $14.00 Flat Rate
Estimated Delivery Time: 2-3 business days from notice of item shipped
Order Type: Pick Up/ Local Delivery (Within 30 Miles of Bowie, MD)
Default Shipping Method: USPS Priority Mail
Shipping Cost: FREE
Estimated Delivery Time: 2-3 business days from notice of item shipped
Artful Elegance does not yet ship internationally.
Returns
Returns: If you are not satisfied with your purchase, you may return your eligible item(s) for a full refund if addressed within 14 days of receipt. Items ineligible for returns include all earrings and any personalized pieces. Items that have been resized, damaged or otherwise altered after delivery will not be accepted for return. One-of-a-kind or custom items that are not personalized can be returned without a restocking fee if they have not been otherwise altered.
Cancellations: Bespoke orders may be canceled with no charge up to 72 hours from placing. There will be a 10% restocking fee charged if your order is canceled after 72 hours from placing.
Please contact us to confirm your order is eligible for return and to initiate the return process. Customer is responsible for return shipping charges. Once you've discussed your issue with us, we will provide you with the return address.
Return shipping costs must be incurred by the customer, however, if the return is due to our error or receipt of damaged goods, we will pay the return shipping costs. Delivery confirmation and insurance is recommended when mailing back to us. Artful Elegance is not responsible for returns that are damaged in transit. A refund will be issued when the item is received in it's original, unworn/unused condition.
Artful Elegance is not responsible for damaged jewelry due to repairs/alterations made by other artists/jewelers. However, repair may be considered depending on the individual circumstances. We reserve the right to refuse any merchandise that does not meet our return policy guidelines. We cannot authorize a return more than 14 days after delivery of your order. Please contact us to discuss.
ALL SALE ITEMS ARE FINAL.
Cancellations: Bespoke orders may be canceled with no charge up to 72 hours from placing. There will be a 10% restocking fee charged if your order is canceled after 72 hours from placing.
Please contact us to confirm your order is eligible for return and to initiate the return process. Customer is responsible for return shipping charges. Once you've discussed your issue with us, we will provide you with the return address.
Return shipping costs must be incurred by the customer, however, if the return is due to our error or receipt of damaged goods, we will pay the return shipping costs. Delivery confirmation and insurance is recommended when mailing back to us. Artful Elegance is not responsible for returns that are damaged in transit. A refund will be issued when the item is received in it's original, unworn/unused condition.
Artful Elegance is not responsible for damaged jewelry due to repairs/alterations made by other artists/jewelers. However, repair may be considered depending on the individual circumstances. We reserve the right to refuse any merchandise that does not meet our return policy guidelines. We cannot authorize a return more than 14 days after delivery of your order. Please contact us to discuss.
ALL SALE ITEMS ARE FINAL.